Customer: American Welding Society (www.aws.org)
Location: Miami, Florida
TigerLogic Product: The TigerLogic Dashboard
Worldwide Membership Organization Implements TigerLogic Dashboard to Produce Quick Visual Data Analysis
Founded in 1919 and serving nearly 63,000 members worldwide, The American Welding Society (AWS) is a professional association whose mission is to advance the science, technology and application of welding and allied joining and cutting processes, including brazing, soldering and thermal spraying. AWS accomplishes this by publishing over 300 welding standards that establish specifications for the welding industry and through the monthly "Welding Journal" magazine, seminars, conferences, certifications, and the annual AWS Welding Convention. AWS is the only association in the U.S. that covers the full scope of the welding industry.
AWS needed to present their business information and analysis to their executive staff in a centralized location, in a format that was easily accessible, and in easily understood graphs and charts. As a membership organization, it is critical for AWS to understand the demographics of its members and certified personnel to help allocate its resources. AWS has 23 districts with over 170 sections that belong to the districts. One of the immediate needs was to upgrade the tracking of districts and sections to provide period-over-period comparative analysis to show areas that were growing and struggling. AWS turned to the TigerLogic Dashboard solution to address their requirements.
"When we heard about the TigerLogic Dashboard product, we knew it was an opportune time for us and the right tool to implement for monitoring the details of our demographic data. Our need to provide easily accessible current company statistics, in a visually quick to grasp format, was essential," said Natalia Swain, Director of IT Operations, American Welding Society. "One of the great features of the TigerLogic Dashboard is the ability for the user to visualize the data graphically and then to drill down for specific details of the data."
"AWS has used Pick for the last 28 years. The dependability and reliability of TigerLogic's products was crucial to our faith in trying a new product release. TigerLogic was our preference due to our experience with Pick and its inherent efficiency", continued Swain. "Ease of use has always been a hallmark of the Pick database, and TigerLogic goes even further with the TigerLogic Dashboard." The IT budget to upgrade their business system was modest so receiving the best value for their resources was critical for AWS. When compared to alternatives, TigerLogic products offered AWS the best value and lowest cost of ownership.
"Not only was it professionally exciting to work with the TigerLogic team to turn our programs into visual widgets, it was refreshing to experience the determination the TigerLogic team had to exceed our goals and expectations. I would highly recommend the TigerLogic Dashboard and TigerLogic's support implementation services to get the product launched quickly. Their technical support has always been the best in the industry. The support team is friendly, knowledgeable, and you can always expect a follow up call to ensure all is well," concluded Swain.
